We offer a range of support packages to suit your business. We take pride
in our service desk ensuring all calls are answered in person, prioritized
and responded to in our guaranteed timelines. All consultants are able
to remotely connect to your machines offering support quickly and efficiently
within a minimum amount of time.
Part of our customer service is building good relations with our Mainstay customers, we welcome and listen to all requests and feedback on our products ensuring any ideas or suggestions are logged and discussed and used in future developments of our software. All Mainstay upgrades are free to Mainstay supported customers.
We provide training manuals and install a Mainstay training programme for all new staff to be trained on ensuring there is no interference with your live data.